How to Complain

If you are unhappy with your report (forms) or how things were done for you (process).

You or your support person can talk to your Service Coordinator or your Needs Facilitator at LifeLinks.

If you are still unhappy you or your support person can talk to the Team Managers (Cathy Jaeger & Ray Williamson) or the General Manager (Anne Simpson) (03) 365 9593.

If you are still unhappy you or you support person can talk to the Managing Director: Craig Hutchison (03) 365 9593 for FREE (collect)

If you are unhappy about why you can’t get services you or your support person can phone the Disability Services Directorate, Ministry of Health
Phone: (04) 496- 2000, Fax: (04) 496-2000
or write to: PO Box 5-13, Wellington.

If you are still unhappy you can talk to the office of the:

Health and Disability Commissioner:
Ph: 0800 11 22 33 or

Advocacy Services South Island:
Ph: 0800 377 766 Fax: (03) 377 7504